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Service Technician
Lidcombe NSW

Service Technician


Bring your passion for customer service and furniture repairs skills to Nick Scali Furniture.

  • Opportunity to make your mark in our customer service team
  • Bring your strong work ethic and friendly attitude to our iconic brand
  • Full-time role

This is a great opportunity for an experienced Service Technician with experience repairing and assembling furniture, to become a vital part of a successful company.  This person will have a passion for providing a high level of face to face customer service.


Nick Scali Furniture was established over 50 years ago and is now one of Australia's largest importers of quality furniture. Nick Scali sources its products from around the world.  It imports directly from some of the largest and most respected manufacturers globally. In excess of 4,000 containers annually are brought to Australia by Nick Scali.


Do you take pride in your work?

Have you got attention to detail and the ability to complete tasks in an efficient and safe manner?


We are looking for an experienced service technician with solid industry experience dealing with a variety of repairs, restoration techniques and the reporting of the outcomes of the service calls. The successful candidate will attend to service calls and provide a high level of face-to-face customer service. 


Nick Scali is an organisation that understands the importance of people and quality within its business and provides a unique opportunity for the right person to become an integral part of its friendly, supportive and successful and growing team as a service technician. You'll be joining our customer service team as a service technician on the road. A manual driver’s license and a "can do" and pro-active attitude are a must.


In your role you will be responsible for:

  • Attending to customer's homes to inspect/repair furniture licence and ability to service greater Sydney area out of Nick Scali Distribution Centre
  • Providing a high level of customer service
  • Upholstery - cut, sew, repad, repair and upholster
  • Repairs and touch ups
  • Hand polishing and colouring
  • Reporting the outcomes of the service calls


To achieve success in this role you will need:

  • Proven experience in a similar role
  • A valid manual drivers license
  • To have excellent verbal and written 
  • To be a motivated self-starter with an eye for detail that is able to work with minimal supervision
  • Good communication skills
  • Excellent time management and organisational skills
  • To be well presented
  • Knowledge of fixing recliners, restitching, zippers and frame reinforcement is an advantage


What you will get from us:

  • A great challenge
  • Training and mentoring
  • The opportunity to grow with us
  • Opportunity for future progression within our growing organisation

If you are a highly motivated and organised person that takes pride in your work, and you are ready to take the next step in your career for an iconic business that brings quality lounges into Australian homes, then the Nick Scali team would like to hear from you.

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